Frequently asked questions (FAQ)
Have questions? We have answers.
Find clear, straightforward answers to the most common questions about Learning Credits and the Knowledge Club program.
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Learning Credits
Knowledge Club program
Find clear, straightforward answers to the most common questions about Learning Credits and the Knowledge Club program.
Jump to a section:
Learning Credits
Knowledge Club program
Learning Credits
Find answers to the most commonly asked questions about Learning Credits, including how to purchase, check your balance, redeem credits, and more. If your question isn't answered below, contact us.
Open all—Learning Credits
Knowledge Club program
The Knowledge Club program rewards you for completing qualifying courses through HPE Education Services. Browse the topics below to find answers to common questions about eligibility, earning points, redeeming rewards, and more. If you need additional help, contact us.
Open all - Knowledge Club program
Recommended resources
Learning Credits solution brief
Get more information on this flexible purchase option.
View the briefCheck your credits balance
Log in to your account to view usage and check your balance.
Visit your accountLearning Credits T&Cs
View the Learning Credits terms and conditions.
Learn moreHow to purchase training
Explore simplified buying options, including Learning Credits.
Learn moreKnowledge Club program
Earn rewards while you learn new skills.
Explore moreKnowledge Club T&Cs
View the Knowledge Club program terms and conditions.
Explore more
How can we help you?
Have a question about registering for a class or need more information? We’re here to help. Our experts can answer your course-related questions as well as help you arrange customized training solutions for your team.
Call us: +420 602 609152
Visit the global contact list to find contact details for other countries.