Leading consumer products company
Standardizes end-user digital skills across a global organization
HPE enters its 15th year supporting this leading consumer products company with managed digital training services; providing ongoing Management of Change (MoC) services to enable and support the end-users across the organization through a dynamic technology environment. Services offered over the contract duration include MoC services to support technology and services adoption:
- Communication planning
- Technical users workshops; dedicated training sessions to specific teams and general sessions for end-users
- Management of in-house training portal and Learning Management System
- Custom training content development for delivery via all modalities including face to face, virtual instructor and web based
- Training performance and consumption metrics, analysis, follow up and continual improvement
Outcomes
- Increased productivity of new hires – ramp up more quickly
- Higher employee satisfaction during technology transformation projects
- Reduced IT support costs through fewer reported incidents to Service Desk
- Improved usability rate of the new environment through communication and upskilling of the employees
