Frequently asked questions (FAQ)
Have questions? We have answers.
Find clear, straightforward answers to the most common questions about Learning Credits and the Knowledge Club program.
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Learning Credits
Knowledge Club program
Find clear, straightforward answers to the most common questions about Learning Credits and the Knowledge Club program.
Jump to a section:
Learning Credits
Knowledge Club program

Learning Credits

Find answers to the most commonly asked questions about Learning Credits, including how to purchase, check your balance, redeem credits, and more. If your question isn't answered below, contact us.
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Knowledge Club program

The Knowledge Club program rewards you for completing qualifying courses through HPE Education Services. Browse the topics below to find answers to common questions about eligibility, earning points, redeeming rewards, and more. If you need additional help, contact us.
Open all - Knowledge Club program
Boost your skills with Digital Learner
Access a vast library of training on cutting-edge HPE technologies, core IT disciplines, and business essentials. Gain practical knowledge with unlimited virtual lab time, comprehensive certification exam prep, access to live instructors, and AI-powered learning tools. Subscribe to Digital Learner for continuous, tailored learning—anytime, anywhere.
5 reasons to make HPE your training partner
HPE Education Services empowers organizations to thrive by fostering a dynamic learning culture that accelerates technology adoption, fuels business and personal growth, drives innovation, enhances talent retention, and sharpens competitive edge. Unlock your potential with our comprehensive training solutions.
Expert-led training
Master HPE tech and in-demand IT skills with guidance from experts.
Master HPE tech and in-demand IT skills with guidance from experts.
Career-advancing skills
Build critical capabilities to stay ahead in a fast-evolving tech landscape.
Build critical capabilities to stay ahead in a fast-evolving tech landscape.
Customized journeys
Tailored programs aligned to your organization’s goals and priorities.
Tailored programs aligned to your organization’s goals and priorities.
Flexible learning options
Learn your way—on-site, virtually, or through self-paced eLearning.
Learn your way—on-site, virtually, or through self-paced eLearning.
Hands-on practice
Gain real-world experience with training labs that replicate authentic IT environments.
Gain real-world experience with training labs that replicate authentic IT environments.
Accelerate your success

Get a free skills assessment
Digital skill advisor is a free online app that evaluates your IT skills and recommends a personalized learning path to help strengthen your expertise.

Promote your skills with digital badges
Earn verified digital badges when you complete select courses and share them with your professional network to publicize your skills.

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Recommended resources
Learning Credits solution brief
Get more information on this flexible purchase option.
View the briefCheck your credits balance
Log in to your account to view usage and check your balance.
Visit your accountLearning Credits T&Cs
View the Learning Credits terms and conditions.
Learn moreHow to purchase training
Explore simplified buying options, including Learning Credits.
Learn moreKnowledge Club program
Earn rewards while you learn new skills.
Explore moreKnowledge Club T&Cs
View the Knowledge Club program terms and conditions.
Explore more
How can we help you?
Have a question about registering for a class or need more information? We’re here to help. Our experts can answer your course-related questions as well as help you arrange customized training solutions for your team.
Visit our global contact list to view contact details for a representative near you.