IT service management (ITSM) and ITIL® training and certification

Improve your organization's efficiency and effectiveness with affordable training that teaches IT best practices.

IT SERVICE MANAGEMENT TRAINING
Training
Solutions
Resources
How to buy
My account
Contact
Country selector

Streamline your workflows with ITSM training

Streamline your workflows with ITSM training
IT service management (ITSM) is a work process that enables organizations to maximize business value from the use of information technology. To stay competitive, organizations need to rethink how they operate and serve customers as well as remain agile, adaptable, and ready to adopt new ways of working. IT services play a critical role in ensuring that businesses can handle these changes, making it more important than ever to equip your IT team with the skills to keep things running smoothly and efficiently.
HPE Education Services offers affordable training that will help boost productivity and ensure that your IT services are operating optimally. Our ITSM catalog includes certification training for ITIL® 4, PMP®, PRINCE2®, EXIN SIAM™, CITO®, CITM®, EXIN DevOps Professional, and more. Give your business a competitive advantage—explore our ITSM offerings.

Course catalog

Our ITSM training and certification courses are designed to help you navigate an increasingly fast-paced and complex IT environment. Certification training* provides the skills needed to pass accredited certification exams, enabling you to support and manage your organization's IT services with demonstrated knowledge and improved efficiency.

Not sure what ITSM or ITIL solution you need? Transform your business with a solution customized to your organization—contact us to discuss your needs.

ITIL® 4 certifications
The ITIL 4 certification schema provides a modular, tiered approach to allow you to develop a comprehensive view of ITSM or focus on areas of interest. Each module provides a standalone certification, or combine modules to earn the Practice Manager (PM), Managing Professional (MP), or Strategic Leader (SL) designation. Certification exams are included with all ITIL® 4 registrations. Select a certification name to view available training; select a course name to view a detailed course data sheet (PDF).

Open all

Simulations, project management, and more
Explore courses and certification training designed to help you streamline business operations and improve collaboration between teams through team-building exercises. Certification exams are included with all PRINCE2 registrations. Select a certification name to learn more about it and view available training; select a course name to view a detailed course data sheet (PDF).

Open all

ITIL® and PRINCE2® Official eLearning subscriptions
The ITIL 4 and PRINCE2 Official eLearning subscriptions provide 12 months of access to training content. Certification exams are included with all ITIL 4 and PRINCE2 registrations. Select a certification name to view available training; select a course name to view a detailed course data sheet (PDF).

Open all

Keep your ITIL and PRINCE2 certifications up to date
PeopleCert now requires that candidates renew their certifications within three years of the original date of issue. For information on renewal options, visit the PeopleCert website or contact your local HPE Education Services representative. You can find ITIL and PRINCE2 certification training courses on our course schedule.

ITIL® and PRINCE2® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

HPE is an Accredited Training Organization as well as an Approved Examination Organization for ITIL® and PRINCE2® for PeopleCert on behalf of AXELOS.

ITIL
Prince2
ITIL Oficial eLearning
Prince2 Oficial eLearning

* Certification training courses are designed to prepare learners for certification exams. Completion of training does not guarantee certification.

Expand your skills with curated learning paths

Learning paths are a sequence of courses designed to expand proficiency in a specific subject. Further your skills by following one of our curated learning paths, created by qualified HPE experts.

Reinforce your skills with HPE Digital Learner

Reinforce your skills with HPE Digital Learner

Get unlimited access to ITSM courses and more with HPE Digital Learner

The HPE Digital Learner subscription service delivers a continuous learning channel—anytime, anywhere—providing unlimited access to a vast library of new and refreshed content throughout your subscription. Bronze, Silver, and Gold subscription levels include comprehensive training for a variety of ITSM-related topics and certifications:
Silver and Gold content also includes a variety of project management training, including PMP®, PMI-ACP®, CAPM®, PRINCE2®, Agile, Scrum, and more. Shape your future success—explore HPE Digital Learner for yourself with a free 7-day trial.
Start your free trial today

5 reasons to choose HPE as your training partner

HPE continually adapts to help transform organizations through a learning culture that drives technology adoption, business and personal growth, process innovation, talent retention, sustainability, and competitive differentiation.

Benefits
  1. Learn HPE and in-demand IT industry technologies from expert instructors.
  2. Build career-advancing power skills.
  3. Enjoy personalized learning journeys aligned to your company’s needs.
  4. Choose how you learn: in person, virtually, or on-demand—anytime, anywhere.
  5. Sharpen your skills with access to real environments in virtual labs.

The benefits of learning

  • Earn real rewards for learning

    Earn real rewards for learning

    With HPE Knowledge Club*, you earn points that can be exchanged for valuable rewards when you complete training. It's free to join!

    * Not available in all countries; see the FAQ for more information.
  • Share your skills with digital badges

    Share your skills with digital badges

    Find out how to earn verified digital badges—at no extra cost—when you complete select courses. Share badges with your professional network to validate your skills.
  • Find training that works for you

    Find training that works for you

    Our flexible course formats include live, online (VILT) or onsite (ILT) courses; self-paced eLearning; and anytime, anywhere learning with HPE Digital Learner.

How can we help?

Need assistance with course selection or have general questions? We’re here to help!
Our experts can answer your questions about course schedules and arrange customized training solutions for your business.

Global contacts

Related resources