HPE Education Services for IT Service Management
Business depends on efficient and effective IT services, to gain competitive advantage. What is the health of your IT Systems Management? What is your plan for preparing IT people in your team, to ensure that they have the knowledge of IT best practices that are required to develop, manage and support IT services for your business?
Select from our Market-Leading IT Service Management Course Offerings
HPE Education offers training, mentoring and consulting solutions in IT Service Management that equip IT professionals and management with the knowledge and skills needed to optimize your IT environment. Support your business with greater levels of efficiency and quality.
Select the “plus” buttons below, to view individual HPE courses. Select the course title to read the details of each course. Click “View” for list of scheduled classes for each course, local pricing, and to register. Use “Open All” and “Close All” to control your view of all courses on the page.
HPE Digital Learner™ Subscription (eligible vILT)
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ITSM Frameworks and Best Practice
ITIL® Overview
ITIL 4 Certification
ITIL 2011 Certification
ITSM Implementation
IT4IT™
DevOps
IT Governance
SIAM
Project Management / PRINCE2
Security
EPI IT Certification
Competencies and Capabilities
VISPEL – Video Instructor Self-Paced eLearning
This self-paced curriculum provides the best practice certification knowledge and continuing education skills which are required to operate within a modern IT organization, delivered with an experience as close to a ‘live’ classroom as you can get.
Curriculum Paths for IT Service Management
Select to expand your view of the curriculum paths which are offered for this portfolio.
Curriculum paths show the sequence of courses which are recommended by our HPE teams, along with your potential skill development outcomes.
Certification Opportunities in IT Service Management
HPE is an Authorized Training Organization (ATO) for PEOPLECERT and The Open Group, enabling our students to prepare to receive AXELOS® certifications for ITIL and The Open Group certifications for IT4IT. Note that PEOPLECERT is the approved Examination Institute for AXELOS.
For individual IT professionals
ITIL is an industry-standard framework for developing, managing and supporting IT services based on industry best practices. Certification is available for individual IT professionals in ITIL. In addition, entire IT teams can benchmark their performance and efficiencies against industry standards.
For IT organization benchmarks
The IT4IT standard comprises a reference architecture and a value chain-based operating model for managing the business of IT. It provides prescriptive guidance on how to design, procure and implement the functionality needed to run IT.
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Resources for IT Service Management Education
Business White Paper: Drive and manage fundamental change with IT Service Management
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
RESILIA™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
AXELOS® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
IT4IT™ is a registered trademark of The Open Group.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.