Frequently asked questions (FAQ)

Find answers to the most commonly asked questions about HPE Education Learning Credits and HPE Knowledge Club.

View HPE Learning Portal FAQ
View HPE Education Learning Credits Frequently Asked Questions
View HPE Knowledge Club Frequently Asked Questions
Frequently asked questions

HPE Learning Portal FAQ

HPE Learning Portal FAQ
For technical issues, including issues with your login, the HPP account, browser issues, problems with launching an e-learning course or participating in a VILT course contact our technical support. Local language support is available for some countries.

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HPE Education Learning Credits FAQ

HPE Education Learning Credits FAQ
Learn more about this flexible purchase option, including how to find your Agreement details, how to check your balance, and more. If your question is not answered below, please contact us.

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HPE Knowledge Club FAQ

HPE Knowledge Club FAQ
Find answers to common questions about HPE Knowledge Club, the program that lets you earn real rewards when you complete your training. If your question is not answered below, please contact us for assistance.

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How can we help?

Need assistance with course selection or have general questions? We’re here to help!
Our experts can answer your questions about course schedules and arrange customized training solutions for your business.

Call us

United States: +1 (800) 472-5277
Canada: +1 (800) 563-5089