IT service management (ITSM) and ITIL® training and certification

Improve your organization's efficiency and effectiveness with affordable training that teaches IT best practices.
Training
Solutions
Resources
How to buy
My account
Contact

Course Catalog
Certifications
Learning Paths
HPE Digital Learner
Benefits

Streamline your workflows with ITSM training

Streamline your workflows with ITSM training
IT service management (ITSM) is a work process that enables organizations to maximize business value from the use of information technology. To stay competitive, organizations need to rethink how they operate and serve customers as well as remain agile, adaptable, and ready to adopt new ways of working. IT services play a critical role in ensuring that businesses can handle these changes to keep things running smoothly and efficiently.
HPE Education Services offers affordable ITSM training to help boost productivity and ensure that your IT services are operating optimally. Give your business a competitive advantage with our comprehensive ITSM offerings.
Keep your ITIL 4 certifications up to date
PeopleCert now requires that you renew your certifications within three years of the original issue date. As a Gold Partner in PeopleCert’s Accredited Training Organization program, HPE is well-positioned to ensure that your certifications remain current. Not only do we offer the latest training for ITIL 4, we also provide a free exam voucher with your registration. Don’t let your certifications lapse—explore our ITIL 4 certification training today.

Course catalog

Our ITSM training and certification courses* are designed to help you navigate an increasingly fast-paced and complex IT environment. Certification training provides the skills needed to pass accredited certification exams, enabling you to support and manage your organization's IT services with demonstrated knowledge and improved efficiency.

Not sure what ITSM or ITIL training you need? Transform your business with a solution customized to your organization—contact us to discuss your needs.

ITIL® 4 certifications
The ITIL 4 certification schema provides a modular, tiered approach to allow you to develop a comprehensive view of ITSM or focus on areas of interest. Each module provides a standalone certification, or combine modules to earn the Practice Manager (PM), Managing Professional (MP), or Strategic Leader (SL) designation. Certification exams are included with all ITIL® 4 registrations. Select a certification name to view available training; select a course name to view a detailed course data sheet (PDF).

Open all

Simulations, project management, and more
Explore courses and certification training designed to help you streamline business operations and improve collaboration between teams through team-building exercises. Select a certification name to learn more about it and view available training; select a course name to view a detailed course data sheet.

Open all

ITIL® Official eLearning+ subscriptions
The ITIL® 4 Official eLearning+ subscriptions provide 12 months of access to training content. Certification exams are included with all ITIL® 4 registrations. Select a certification name to view available training; select a course name to view a detailed course data sheet.

Open all

ITIL
ITIL Oficial eLearning

ITIL® and the Swirl logo are registered trademarks of the PeopleCert group.

The ITIL® courses are provided by HPE, an Accredited Training Organization (ATO) as well as an Approved Examination Organization (AEO) of PeopleCert.

* Certification training courses are designed to prepare learners for certification exams. Completion of training does not guarantee certification.

ITIL®4 training from HPE comes with additional perks

ITIL 4 Training from HPE Comes with Additional Perks

In addition to our courseware, each student will receive the official ITIL Guidance Book associated with the relevant course at no additional cost.

Take 2 re-sit exam option

Passing an ITIL exam can be challenging. This is why HPE Education includes the Take 2 option for every student at no additional cost. The price of your course includes the exam vouchers. So relax – you have two chances to pass the exam!

SKU guide to quote/purchase HPE Digital Learner subscriptions
Select the appropriate SKU format below and replace the “x” with the applicable # from the HPE Digital Learner subscription level (4 = Bronze, 5 = Silver, 6 = Gold). For example, an HPE reseller purchasing a Silver subscription would use HR2R5E.

HR2RxA1 – HPE sales and HPE reseller partners (known as HPE flexible SKU, or CTO)

HR2RxE – HPE sales and some HPE reseller partners (know as HPE fixed SKU, or BTO)

HR2RxAC – HPE support contract addition (HPE OS sellers and HPE support resellers)

HR2RxAAE – direct purchase via HPE Education web site (click on the Subscribe link)

Expand your skills with curated learning paths

Learning paths are a sequence of courses designed to expand proficiency in a specific subject. Further your skills by following one of our curated learning paths, created by qualified HPE experts.

Reinforce your skills with HPE Digital Learner

Reinforce your skills with HPE Digital Learner

Get unlimited access to ITSM courses and more with HPE Digital Learner

The HPE Digital Learner subscription service delivers a continuous learning channel—anytime, anywhere—providing unlimited access to a vast library of new and refreshed content throughout your subscription. Bronze, Silver, and Gold subscription levels include comprehensive training for a variety of ITSM-related topics and certifications:
Silver and Gold content also includes a variety of project management training, including PMP®, PMI-ACP®, CAPM®, PRINCE2®, Agile, Scrum, and more. Shape your future success—explore HPE Digital Learner for yourself with a free 7-day trial.
Start your free trial today

5 reasons to choose HPE as your training partner

HPE continually adapts to help transform organizations through a learning culture that drives technology adoption, business and personal growth, process innovation, talent retention, sustainability, and competitive differentiation.

Benefits
  1. Learn HPE and in-demand IT industry technologies from expert instructors.
  2. Build career-advancing power skills.
  3. Enjoy personalized learning journeys aligned to your company’s needs.
  4. Choose how you learn: in-person, virtually, or online—anytime, anywhere.
  5. Sharpen your skills with access to real environments in virtual labs.

The benefits of learning

  • Earn real rewards for learning

    Earn real rewards for learning

    With HPE Knowledge Club, you earn points that can be exchanged for valuable rewards when you complete training. It's free to join!

    See the HPE Knowledge Club FAQ for more information.

  • Share your skills with digital badges

    Share your skills with digital badges

    Find out how to earn verified digital badges—at no extra cost—when you complete select courses. Share badges with your professional network to validate your skills.

  • Discover the convenience of HPE Training Credits

    Find training that works for you

    Our flexible course formats include live, online (VILT) or onsite (ILT); self-paced eLearning; and anytime, anywhere learning with HPE Digital Learner.

How can we help?

Need assistance with course selection or have general questions? We’re here to help!
Our experts can answer your questions about course schedules and arrange customized training solutions for your business.

Call us

United States: +1 (800) 472-5277
Canada: +1 (800) 563-5089

Email us

Global contacts

Related resources