IT service management (ITSM) and ITIL® training and certification

Improve your organization's efficiency and effectiveness with affordable training that teaches IT best practices.

Streamline workflows and improve efficiency

Streamline workflows and improve efficiency
Streamline workflows, improve efficiency, for improved IT service quality.

Strengthen your IT service delivery with training that helps you gain practical skills. Explore top-tier certification preparation for ITIL—including (Version 5). Or learn by doing through an immersive simulation with real-world challenges and instant feedback. Bonus: Exam vouchers and an exam retake option (TAKE2) are both included with all ITIL course registrations.

Course catalog

Our ITSM training and certification courses* are designed to help you navigate an increasingly fast-paced and complex IT environment. Certification training provides the skills needed to pass accredited certification exams, enabling you to support and manage your organization's IT services with demonstrated knowledge and improved efficiency.

Not sure what ITSM or ITIL training you need? Transform your business with a solution customized to your organization—contact us to discuss your needs.

ITIL® (Version 5)
ITIL (Version 5) represents a major evolution, not a minor update. Designed for the AI era, it brings together strategy, delivery, operations, customer experience, and governance into one unified model. It evolves ITIL beyond service management into full digital product and service management—built for today’s fast-moving, AI-enabled organizations. Certification exams and TAKE2 exam retake option are included with all ITIL (Version 5) registrations.

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ITIL® 4 certifications
The ITIL 4 certification schema provides a modular, tiered approach to allow you to develop a comprehensive view of ITSM or focus on areas of interest. Each module provides a standalone certification, or combine modules to earn the Practice Manager (PM), Managing Professional (MP), or Strategic Leader (SL) designation. Certification exams are included with all ITIL® 4 registrations. Select a certification name to view available training; select a course name to view a detailed course data sheet (PDF).

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Simulations and more
Explore courses and certification training designed to help you streamline business operations and improve collaboration between teams through team-building exercises. Select a certification name to learn more about it and view available training; select a course name to view a detailed course data sheet.

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ITIL® Official eLearning+ subscriptions
The ITIL 4 Official eLearning+ subscriptions provide 12 months of access to training content. Certification exams are included with all ITIL 4 registrations. Select a certification name to view available training; select a course name to view a detailed course data sheet.

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ITIL
ITIL Oficial eLearning

ITIL® and the Swirl logo are registered trademarks of the PeopleCert group.

The ITIL® courses are provided by HPE, an Accredited Training Organization (ATO) as well as an Approved Examination Organization (AEO) of PeopleCert.

* Certification training courses are designed to prepare learners for certification exams. Completion of training does not guarantee certification.

Expand your skills with curated learning paths

Learning paths are a sequence of courses designed to expand proficiency in a specific subject. Further your skills by following one of our curated learning paths, created by qualified HPE experts.

Boost your skills with Digital Learner

Access a vast library of training on cutting-edge HPE technologies, core IT disciplines, and business essentials. Gain practical knowledge with unlimited virtual lab time, comprehensive certification exam prep, access to live instructors, and AI-powered learning tools. Subscribe to Digital Learner for continuous, tailored learning—anytime, anywhere.

5 reasons to choose HPE as your training partner

HPE continually adapts to help transform organizations through a learning culture that drives technology adoption, business and personal growth, process innovation, talent retention, sustainability, and competitive differentiation.

Benefits
  1. Learn HPE and in-demand IT industry technologies from expert instructors.
  2. Build career-advancing power skills.
  3. Enjoy personalized learning journeys aligned to your company’s needs.
  4. Choose how you learn: in-person, virtually, or online—anytime, anywhere.
  5. Sharpen your skills with access to real environments in virtual labs.

Accelerate your success

  • Get a free skills assessment

    Get a free skills assessment

    Digital skill advisor is a free online app that evaluates your IT skills and recommends a personalized learning path to help strengthen your expertise.

  • Promote your skills with digital badges

    Promote your skills with digital badges

    Earn verified digital badges when you complete select courses and share them with your professional network to publicize your skills.

  • Stay informed with our newsletter

    Stay informed with our newsletter

    Be the first to learn about training innovations, promotions, events, and more—sign up for our monthly newsletter.

SKU guide to quote/purchase HPE Digital Learner subscriptions
Select the appropriate SKU format below and replace the “x” with the applicable # from the HPE Digital Learner subscription level (4 = Bronze, 5 = Silver, 6 = Gold). For example, an HPE reseller purchasing a Silver subscription would use HR2R5E.

HR2RxA1 – HPE sales and HPE reseller partners (known as HPE flexible SKU, or CTO)

HR2RxE – HPE sales and some HPE reseller partners (know as HPE fixed SKU, or BTO)

HR2RxAC – HPE support contract addition (HPE OS sellers and HPE support resellers)

HR2RxAAE – direct purchase via HPE Education web site (click on the Subscribe link)

How can we help?

Need assistance with course selection or have general questions? We’re here to help!
Our experts can answer your questions about course schedules and arrange customized training solutions for your business.

Call us

United States: +1 (800) 472-5277
Canada: +1 (800) 563-5089