IT Service Management (ITSM) training and certification
Improve your organization's efficiency and effectiveness with affordable training that teaches IT best practices.
Streamline your workflows with ITSM training
Course catalog
Our ITSM courses are designed to help your business navigate the increasingly fast-paced and complex IT environment. Certification training* provides the skills needed to pass certification exams, enabling you to support and manage your organization's IT services with demonstrated knowledge and improved efficiency.
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Keep your ITIL certifications up to date
PeopleCert now requires that candidates renew their certifications within three years of the original date of issue. For information on renewal options, visit the PeopleCert website or contact us. You can find ITIL certification training courses on our course schedule.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
HPE is an Accredited Training Organization as well as an Approved Examination Organization for ITIL® for PeopleCert on behalf of AXELOS.
* Certification training courses are designed to prepare learners for certification exams. Completion of training does not guarantee certification.
ITIL®4 training from HPE comes with additional perks
In addition to our courseware, each student will receive the official ITIL Guidance Book associated with the relevant course at no additional cost.
Take 2 re-sit exam option
Passing an ITIL exam can be challenging. This is why HPE Education includes the Take 2 option for every student at no additional cost. The price of your course includes the exam vouchers. So relax – you have two chances to pass the exam!
Select the appropriate SKU format below and replace the “x” with the applicable # from the HPE Digital Learner subscription level (4 = Bronze, 5 = Silver, 6 = Gold). For example, an HPE reseller purchasing a Silver subscription would use HR2R5E.
HR2RxA1 – HPE sales and HPE reseller partners (known as HPE flexible SKU, or CTO)
HR2RxE – HPE sales and some HPE reseller partners (know as HPE fixed SKU, or BTO)
HR2RxAC – HPE support contract addition (HPE OS sellers and HPE support resellers)
HR2RxAAE – direct purchase via HPE Education web site (click on the Subscribe link)
IT Service Management Certification
HPE is an Authorized Training Organization (ATO) for PEOPLECERT, enabling our students to prepare to receive AXELOS® certifications for ITIL. Note that PEOPLECERT is the approved Examination Institute for AXELOS.
For individual IT professionals
ITIL is an industry-standard framework for developing, managing and supporting IT services based on industry best practices. Certification is available for individual IT professionals in ITIL. In addition, entire IT teams can benchmark their performance and efficiencies against industry standards.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Expand your skills with curated learning paths
Learning paths are a sequence of courses designed to expand proficiency in a specific subject. Further your skills by following one of our curated learning paths, created by qualified HPE experts.
Reinforce your skills with HPE Digital Learner
- Curated training covering HPE technologies.
- ITIL 4 Foundation training with exam.
- Project management courses on PMP, PRINCE2, Agile, Scrum, and more.
- Free digital badges that can be shared with your professional network.
5 reasons to choose HPE as your training partner
Benefits
- Learn HPE and in-demand IT industry technologies from expert instructors.
- Build career-advancing power skills.
- Enjoy personalized learning journeys aligned to your company’s needs.
- Choose how you learn: in-person, virtually, or online—anytime, anywhere.
- Sharpen your skills with access to real environments in virtual labs.
The benefits of learning
Learn—and earn—with HPE Knowledge Club
Training pays off! With HPE Knowledge Club, you earn points for completing qualifying courses through HPE Education Services. Your points can add up to big rewards. Get started today!
See the HPE Knowledge Club FAQs for more information.
Show off your technical prowess with a digital badge
Find out how to earn verifiable digital badges—at no extra cost—when you complete the required training. Badges can be easily shared with your professional network, providing a simple way to demonstrate and validate your skills.
Learning designed around your schedule
Take advantage of flexible course formats, including live virtual instructor-led training (VILT) courses; traditional classroom training (ILT); eLearning; and anytime, anywhere learning with HPE Digital Learner. Schedule the training you need in the way that works best for you and your business.
How can we help?
Need assistance with course selection or have general questions? We’re here to help!
Our experts can answer your questions about course schedules and arrange customized training solutions for your business.
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Brochure: Empower your IT team
Discover how ITIL® and ITSM training can reinvigorate your business.
Brochure: ITSM team challenge: Race to service success
Discover a fun and competitive way to learn about ITSM.
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HPE Digital Learner—Subscription-based online program for anytime, anywhere learning
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ILT and VILT training—Live classes either onsite or online
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eLearning—Explore the catalog of self-paced, online courses
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View the list of current courses, dates, and registration links.
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