IT service management (ITSM) and ITIL® training and certification

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Streamline workflows and improve efficiency

Streamline workflows and improve efficiency
Streamline workflows, improve efficiency, for improved IT service quality.

Strengthen your IT service delivery with training that helps you gain practical skills. Explore top-tier certification preparation for ITIL—including (Version 5). Or learn by doing through an immersive simulation with real-world challenges and instant feedback. Bonus: Exam vouchers and an exam retake option (TAKE2) are both included with all ITIL course registrations.

Course catalog

Our ITSM training and certification courses* are designed to help you navigate an increasingly fast-paced and complex IT environment. Certification training provides the skills needed to pass accredited certification exams, enabling you to support and manage your organization's IT services with demonstrated knowledge and improved efficiency.

Not sure what ITSM or ITIL training you need? Transform your business with a solution customized to your organization—contact us to discuss your needs.

ITIL® (Version 5)
ITIL (Version 5) represents a major evolution, not a minor update. Designed for the AI era, it brings together strategy, delivery, operations, customer experience, and governance into one unified model. It evolves ITIL beyond service management into full digital product and service management—built for today’s fast-moving, AI-enabled organizations. Certification exams and TAKE2 exam retake option are included with all ITIL (Version 5) registrations.

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ITIL® 4 certifications
The ITIL 4 certification schema provides a modular, tiered approach to allow you to develop a comprehensive view of ITSM or focus on areas of interest. Each module provides a standalone certification, or combine modules to earn the Practice Manager (PM), Managing Professional (MP), or Strategic Leader (SL) designation. Certification exams are included with all ITIL® 4 registrations. Select a certification name to view available training; select a course name to view a detailed course data sheet (PDF).

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Simulations and more
Explore courses and certification training designed to help you streamline business operations and improve collaboration between teams through team-building exercises. Select a certification name to learn more about it and view available training; select a course name to view a detailed course data sheet.

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ITIL® Official eLearning+ subscriptions
The ITIL 4 Official eLearning+ subscriptions provide 12 months of access to training content. Certification exams are included with all ITIL 4 registrations. Select a certification name to view available training; select a course name to view a detailed course data sheet.

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ITIL
ITIL Oficial eLearning

ITIL® and the Swirl logo are registered trademarks of the PeopleCert group.

The ITIL® courses are provided by HPE, an Accredited Training Organization (ATO) as well as an Approved Examination Organization (AEO) of PeopleCert.

* Certification training courses are designed to prepare learners for certification exams. Completion of training does not guarantee certification.

Boost your skills with Digital Learner

Access a vast library of training on cutting-edge HPE technologies, core IT disciplines, and business essentials. Gain practical knowledge with unlimited virtual lab time, comprehensive certification exam prep, access to live instructors, and AI-powered learning tools. Subscribe to Digital Learner for continuous, tailored learning—anytime, anywhere.
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5 reasons to make HPE your training partner

HPE Education Services empowers organizations to thrive by fostering a dynamic learning culture that accelerates technology adoption, fuels business and personal growth, drives innovation, enhances talent retention, and sharpens competitive edge. Unlock your potential with our comprehensive training solutions.
Expert-led training
Master HPE tech and in-demand IT skills with guidance from experts.
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Career-advancing skills
Build critical capabilities to stay ahead in a fast-evolving tech landscape.
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Customized journeys
Tailored programs aligned to your organization’s goals and priorities.
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Flexible learning options
Learn your way—on-site, virtually, or through self-paced eLearning.
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Hands-on practice
Gain real-world experience with training labs that replicate authentic IT environments.
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Accelerate your success

  • Get a free skills assessment

    Get a free skills assessment

    Digital skill advisor is a free online app that evaluates your IT skills and recommends a personalized learning path to help strengthen your expertise.

  • Promote your skills with digital badges

    Promote your skills with digital badges

    Earn verified digital badges when you complete select courses and share them with your professional network to publicize your skills.

  • Stay informed with our newsletter

    Stay informed with our newsletter

    Be the first to learn about training innovations, promotions, events, and more—sign up for our monthly newsletter.

SKU guide to quote/purchase HPE Digital Learner subscriptions
Select the appropriate SKU format below and replace the “x” with the applicable # from the HPE Digital Learner subscription level (4 = Bronze, 5 = Silver, 6 = Gold). For example, an HPE reseller purchasing a Silver subscription would use HR2R5E.

HR2RxA1 – HPE sales and HPE reseller partners (known as HPE flexible SKU, or CTO)

HR2RxE – HPE sales and some HPE reseller partners (know as HPE fixed SKU, or BTO)

HR2RxAC – HPE support contract addition (HPE OS sellers and HPE support resellers)

HR2RxAAE – direct purchase via HPE Education web site (click on the Subscribe link)

How can we help you?

Have a question about registering for a class or need more information? We’re here to help. Our experts can answer your course-related questions as well as help you arrange customized training solutions for your team.
Call us: United States: +1 (800) 472-5277
Canada: +1 (800) 563-5089
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